FAQ
▸What are Persona pendants made from?
All of our pendants are crafted from 18K gold-plated stainless steel. They’re hypoallergenic, waterproof and tarnish-resistant — ready for daily wear without worry.
▸Will my pendant tarnish or turn my skin green?
No. Our jewelry is built to last. It’s safe for sensitive skin and won’t tarnish or discolor with regular wear.
▸Is it okay to wear Persona pendants while training or showering?
Yes — they're designed to keep up with your lifestyle. Our pieces are waterproof, sweat-proof and built to move with you.
▸Do you ship internationally?
Yes. We offer tracked international shipping worldwide. Rates and delivery times are calculated at checkout based on your location.
▸How long will my order take to arrive?
Orders are usually processed within 2–3 business days. Delivery times:
• U.S. & Canada: 4–8 business days
• International: 7–14 business days
▸Can I return or exchange my order?
Yes. We offer a 60-day return and exchange window. Items must be unworn and in original condition. To start a return, email us at support@personajwlry.com.
▸Do you offer a warranty?
Absolutely. Every Persona piece is covered by a lifetime warranty. If your item ever breaks due to a manufacturing defect, we’ll replace it — no questions asked.
▸Still have questions?
Email us anytime at support@personajwlry.com. We’re here to help.