FAQ

Frequently Asked Questions

What materials are your pendants made from?
Our pendants are made from premium stainless steel and coated in 18k gold or silver plating for durability, comfort, and shine — designed for everyday wear.
Can I shower or sweat with my jewelry on?
Yes — our pieces are water and sweat-resistant. However, to extend their shine, we recommend removing them before swimming or using harsh soaps.
What’s your return policy?
You have 30 days from delivery to request a return. Items must be unworn and in original packaging. For full details, visit our Refund Policy.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and times will be calculated at checkout based on your location.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email. If you haven’t received it, check your spam folder or email us at shoppersonajwlry@gmail.com.